Frequently Asked Questions


General

What makes you different from other hail mapping companies?

Dynamic Weather Solutions is dedicated to bringing you the most advanced tools in the industry to enable you to become more efficient and effective. Our visual tools are more than just maps; they give you the ability to filter what you see yourself, customize alerts, and determine the effects of storms as it actually happened.




Can I try out HailStrike before purchasing?

We do not offer a trial period (with the exception of getting one month free with purchase of an AniSwath), although we do regularly produce overview and tutorial videos, corresponding with upgrades and new products. These are viewable through our website. If you still have questions, feel free to call us for a live demo via screen-share.




How do I change my subscription or level of services?

Login to HailStrike.com and choose Manage Account under Quick Links on the HailStrike Dashboard. The Subscriptions module is where you can manage your subscription(s), and the Products module is where to go to view and purchase product credits for future use.




Can more than one person use my HailStrike account?

Yes. You can add sub users to your account and have complete control over their access. We include 5 additional user licenses by default, and you can contact to ask for more if needed.

Do you have a mobile app?

Yes. Access to the free iPhone app comes with all paid subscriptions. Some features may be limited based on device and bandwidth capabilities.




How accurate are your maps?

HailStrike is the most advanced tool in the industry, interpreting data from multiple sources. Our sources include the National Oceanic and Atmospheric Administration (NOAA), the National Weather Service (NWS), the National Climactic Data Center (NCDC), and the Storm Prediction Center (SPC). We have patent-pending algorithms, ensuring that the information we present to you is the most accurate and the most reliable.




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